We focus on real needs of your business and create practical and cost-effective loyalty programs from strategy to implementation.
Our attractive techniques of customer involvement and rewards will help you to establish successful communication with your customers.
Loyalty programs give the best shoppers of your brand an incentive to visit stores more often.
Loyalty marketing is an efficient tool of customer motivation and attraction. It was confirmed that customers, who were advised by friends, have a 37% higher CRR and generate two times more sales than those who saw an advertising banner.
A correctly planned motivational program can convince buyers to leave comments about their positive experience with the purchase and use of your brand. This in turn can attract new customers, because more than 92% of people read online reviews before purchase.
We create, analyze, and manage databases for our clients.
We aggregate user data from various channels from websites to cash register systems, verify them, and create a unified customer database.
Unique IDs allow tracking of all actions of users in different channels; further analysis of these data enables effective segmentation and clustering in order to make communication more personal.
Customer databases and customer knowledge are crucial assets for any company; they should be managed carefully and effectively. Accumulated data on behavioral habits of customers allow us to establish super personalized communication and make individual promotional offers at appropriate moments. The analysis of the accumulated knowledge may help you to introduce new products and services into market. You will know exactly what your customers need.
Our agency is officially listed in the Registry of Personal Data Processors of Roskomnadzor with no. 12-0244940. We employ an in-house lawyer, who specializes in the Russian Federal Law on Personal Data (FZ no. 152).
We create omnichannel systems for personalized interactions with customers, which encompass all points of contact and function as a single entity at all stages.
We give your customer an opportunity to receive information and engage in communication with your brand, or to purchase using the most convenient channel in a given moment.
A unique ID helps us to assess the dynamics of every single client, as well as his potential, trends, and the risk of negative changes in his behavior.
We develop strategies and manage integrated multichannel promotional campaigns for consumer activation from code promos to the creation of digital platforms.
We organize creativity contests and self-running promotional activities, including registration of purchases and tracking interactive actions of consumers.
We establish engaging communication with consideration for specificity of various segments, optimal communication channels, and optimal type and amount of reward for every consumer.
We launch personal and segment trigger campaigns through digital channels from emails to bot chats in instant messages.
According to the developed strategy of communication, we perform effective segmentation of databases, create a unique design of mass mailing, use responsive HTML, and adjust trigger and transactional messages.
We create branded and non-branded media platforms, generate user traffic, engage customers in communication, and track their activity.
To engage customers, we develop a communication strategy and create unique content, which is then distributed on digital platforms. You can include branded messages into the content initially ‘approved’ by a consumer and personally interesting for him.
We will help you to control your community using involving??techniques, and will provide reports on their effectiveness.